Is Clear Business Lite
the Right Supplier for Your Business?
Explore the pros, cons, and key insights into Clear Business’s business energy services.
Find out if they align with your needs before making a commitment.
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This review is independently provided by The Smart Energy Company and is not affiliated with Clear Business
Who are Clear Business?
Clear Business is a UK-based essential services provider that has been simplifying business operations for over 20 years. Originally established as a Scotland Water provider in 1998, they have grown to offer a comprehensive suite of services—including business energy (gas and electricity), water, telecoms, insurance, and payment solutions—all consolidated on one bill.
Founded
2010
Based
London, UK
Customer Base
10,000+ Businesses
Energy Types
Gas & Electricity
Smart Meters?
Yes
Pros & Cons of Choosing Clear Business
Every supplier has its strengths and weaknesses.
Here’s an unbiased breakdown of Clear Business’s pros and cons to help you make an informed decision.
| ✅ Pros |
|---|
| Competitive Tariffs & Fixed Pricing: Clear Business offers fixed-price energy contracts—including green tariffs sourced 100% from renewable energy (backed by wind farms)—which provide predictable energy costs. |
| Integrated Essential Services: With bundled services (energy, water, telecoms, insurance, etc.) on one bill, businesses benefit from simplified administration and potential savings. |
| Digital Account Management: Their Customer Zone portal enables real-time account monitoring, smart meter integration, and convenient billing management. |
| UK-Based Customer Support: Dedicated support teams ensure assistance with switching and day-to-day issues, as reflected in many positive customer reviews. |
| ⚠️ Cons |
|---|
| Mixed Customer Service Experiences: While many praise their support, some customers report delays or communication challenges—particularly with billing queries and refunds. |
| Complexity of Bundled Services: The integration of multiple utilities under one account can occasionally lead to challenges in managing individual service issues. |
| Limited Transparency on Standard Tariffs’ Fuel Mix: Although the green tariff is clearly defined as 100% renewable, the fuel mix for standard energy tariffs is not always explicitly disclosed. |
| Smart Meter Requirement: They requires smart meter installations, which might not suit businesses preferring traditional meters or those facing installation restrictions. |
✔️ Cons are based on common themes from verified Trustpilot reviews
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Latest Insights on Clear Business
See our latest blogs on Clear Business to keep in the know and up to date!
Clear Business’s Fuel Mix: How Green Is Their Energy?
Understanding where a supplier sources its energy can help you align with your business’s sustainability goals.
Below is Clear Business’s energy fuel mix compared to the UK national average.
| Energy Source | British Gas's Mix | UK National Average |
|---|---|---|
| 🌱 Renewable Energy | 94.7% | 40.8% |
| ⚛️ Nuclear | 4.1% | 13.9% |
| 🔥 Natural Gas | 0.5% | 39.3% |
| 🏭 Coal | 0.3% | 3.4% |
| ⚡ Other Sources | 0.5% | 2.6% |
Clear Business relies heavily on renewable energy, offering a more environmentally friendly energy mix compared to the UK average. If sustainability is a key consideration for your business, their renewable focus could be a strong point. However, it's always wise to compare with other suppliers to find the best match for your needs.
Frequently Asked Questions About Clear Business for Businesses
Here are answers to some of the most commonly asked questions about Clear Business as your business energy supplier.
What is Clear Business?
Clear Business is a multi-utility provider that has been serving UK small businesses for over 20 years, offering energy, water, telecoms, insurance, and payment services on a single bill.
How can I obtain a business energy quote from Clear Business?
You can request a no-obligation quote directly via their website or by contacting their customer support.
Does Clear Business offer renewable energy options?
Yes, they offer a green electricity tariff that sources 100% renewable energy from wind farms.
How does digital account management work?
Clear Business provides a Customer Zone portal where you can monitor energy usage via smart meters, manage billing, and access account information in real time.
What should I do if I experience issues with my account or billing?
Contact their UK-based customer support via phone or online chat. Detailed guidance is available on their website.
Can I switch from Clear Business if I have a smart meter installed?
Yes, smart meters facilitate accurate readings, making it easier to compare and switch suppliers if needed.
What payment methods are accepted?
Clear Business accepts Direct Debit payments, among other standard business payment methods.
Do they offer bundled service packages?
Yes, they offer bundled packages covering energy, water, telecoms, insurance, and payment services to streamline your business operations.
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