Change of Tenancy Services
Move In or Out with Confidence
Moving your business? Our expert Change of Tenancy service handles the energy switch — ensuring you only pay for the energy you’re responsible for. Whether you’re moving in or out, we’ll manage the process with your supplier.
Rated 5 Stars on TrustPilot
How Our Business Change of Tenancy Service Works
Changing business premises? Whether you’re moving in or out, our energy Change of Tenancy service takes care of the paperwork, so you avoid overpaying or getting stuck on expensive out-of-contract rates. We handle everything — ensuring the correct supplier is notified, your account is updated, and you’re only paying for the energy you’re responsible for.
Tell Us About Your Move
Complete the quick form with your move-in or move-out details — it only takes a minute.
We Notify the Supplier
We handle supplier communication, manage the change of tenancy process, and ensure the correct start/stop dates are logged.
Avoid Expensive Out-of-Contract Rates
We confirm your energy account is closed (or set up correctly) — protecting you from unnecessary charges or costly default rates.
28+
Suppliers
100%
5-Star Rating
£5M+
Saved
11
Years in Business
What You’ll Need to Complete Your Business Change of Tenancy
Whether you’re moving into a new building or closing down a site, our checklist below makes it easy to see what’s needed for each step.
Providing everything upfront helps us protect your business from inherited debts and avoid overpaying.
Moving In Checklist
| Required Information | Moving In | Moving Out | Notes |
|---|---|---|---|
| Business Name & Contact Details | ✅ | ✅ | So we can register or close the account |
| Site Address (including postcode) | ✅ | ✅ | To locate the correct premises |
| Move-In-Date | ✅ (Move-In Date) | ✅ (Final Date) | Ensures accurate start or end billing |
| Meter Serial Numbers (if available) | Optional | ✅ | Helps confirm the correct energy meter |
| Opening / Closing Meter Readings | ✅ (Opening) | ✅ (Closing) | Avoids estimated billing or overpayment |
| Landlord / Agent Details (if applicable) | ✅ | ✅ | For verification or future supply queries |
| Any Existing Supplier Contract Info | Optional | ✅ | Check if a contract is in place |
| Forwarding Address | - | ✅ | So your final bill or refund goes to the right place |
| Incoming Tenant Details (if known) | - | ✅ | Optional — helps avoid disputes |
| Proof of New Tenancy / Lease | ✅ | - | Required to prevent delays or issues if the old tenant owes money |
💬 Tip: If you’re unsure about any of these, don’t worry — complete what you can, and our team will help with the rest.
Change of Tenancy (COT)
Our Change of Tenancy energy service covers all UK suppliers — including British Gas, EDF, SSE, and more.
Done with Your Change of Tenancy? Let’s Help You Save on Energy Next.
Whether you're moving in or out — get quotes for your new site today
Your Change of Tenancy Questions Answered
We understand energy contracts can be confusing.
Here are answers to the questions businesses like yours ask most often
What is a Change of Tenancy?
A Change of Tenancy happens when a business moves into or out of a property, transferring responsibility for the gas or electricity supply to the new occupant. It ensures you’re only charged for the energy you use — not the previous or future tenant.
What information do I need to provide for a Change of Tenancy?
You'll typically need:
- Business name and contact details
- Full site address (including postcode)
- Move-in or move-out date
- Meter readings (opening or closing)
- Meter serial numbers (if available)
- Landlord or agent details (if applicable)
- Evidence of tenancy (e.g., lease agreement or solicitor’s letter)
Do I need to provide meter readings?
Yes. Providing accurate meter readings is strongly recommended. It ensures a fair and final bill for outgoing tenants and correct charges for incoming tenants, avoiding disputes.
What if I don’t know who the current supplier is?
If you’re unsure, we can help you identify the current gas or electricity supplier. It’s essential to avoid being billed on expensive deemed rates.
How quickly can the Change of Tenancy process be completed?
The process can take between 1 to 4 weeks once all required information is provided. Some suppliers may complete it faster — delays usually happen if tenancy evidence or final readings are missing.
Why is it important to complete a Change of Tenancy?
Failing to notify the supplier risks being charged for energy you didn’t use or placed on expensive out-of-contract rates. It also avoids potential disputes and ensures the correct start and end dates.
Can you help me switch suppliers during the Change of Tenancy process?
Yes! This is the perfect time to compare quotes. We’ll check if better rates are available and handle the switch to avoid default expensive rates.
What happens if I don’t notify the supplier when moving?
You could be held responsible for energy costs even after vacating. The supplier may continue billing your business until the Change of Tenancy is completed.
Can I set up a new energy contract before moving into the property?
Absolutely. We recommend securing quotes and signing a contract in advance. This protects you from costly deemed rates from day one of occupancy.
Do I need to provide evidence of my tenancy?
Yes, most suppliers require proof of your tenancy — like a lease agreement or solicitor’s letter — to process the Change of Tenancy and protect you from prior debts tied to the property.
How do I get started with a Change of Tenancy?
Complete COT FormYou can complete our online form or contact our expert team. We’ll guide you through the process and handle supplier communication for a smooth transition.
What happens if the previous tenant left unpaid bills?
The previous tenant remains liable for their usage. However, providing tenancy evidence quickly protects your business and allows the supplier to start fresh billing from your move-in date.
Still Have Questions?
Speak to our team — no pushy sales, just honest advice.
