Let's Talk About Your Energy Needs

Got a question or ready to switch? We’re here to help—no pushy sales, just honest advice.

Let's Talk!

Other Ways to Reach Us

Prefer a quick call or chat? We're here to help - no pushy sales, just honest advice.

info@smart-energy.uk

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Live Chat

Click 'Let's Talk!' bottom left

When We’re Available

We respond to most calls and messages between 9am–5pm, Monday–Friday.

Outside these hours, we’ll get back to you as soon as we’re online.

Frequently Asked Questions

  • What happens after I submit my enquiry?

    Once you contact us, a dedicated account manager will review your details and reach out within one business day to discuss your options. We’ll guide you through the full utility procurement process, ensuring you receive a tailored, no-obligation energy quote.

  • Do I need to have a recent bill or detailed usage information?

    Not necessarily. While uploading a recent energy bill helps us provide a more accurate quote, you can also submit your enquiry with basic details like your current supplier and contract end date. We can then follow up with you for any additional information.

  • How do you compare rates across multiple suppliers?

    We partner with over 28 trusted UK suppliers, allowing us to perform a comprehensive market comparison. This means we review the latest offers and market insights to find the best energy deals that match your business needs.

  • Will I be pressured to switch suppliers?

    Absolutely not. Our approach is built on honest advice and transparency—if now isn’t the right time to switch, we’ll tell you. There are no pushy sales tactics, and you’re under no obligation to commit until you’re fully satisfied.

  • How long does the entire process take?

    Our initial review and quote usually take around one business day. Once you receive your tailored quote, you can decide if and when you’d like to proceed with a new contract.

  • What if I have multiple energy meters or different contract end dates?

    We handle multi-site and multi-meter scenarios with a personalised approach. Just let us know your situation, and we’ll ensure each contract is reviewed individually to provide the most accurate comparison.