Important Notice: Ofgem Mandates Replacement of RTS Meters by June 2025
Are You Affected?
If your property still uses a Radio Teleswitch Service (RTS) electricity meter, Ofgem requires that it be replaced with a smart meter before June 30, 2025. RTS meters have been around since the 1980s, and the radio signal that manages off-peak and peak switching for these older meters will cease on that date.
Why Should You Care?
- Heating & Hot Water Risk: Without an upgrade, you may lose control of your heating and hot water after 1st July, 2025.
- Higher Bills: Losing the ability to switch between peak and off-peak rates could lead to significantly higher electricity costs.
- Operational Disruption: If you run a business or have specific heating needs, a sudden loss of control could affect your day-to-day operations.
What’s Next & How We Can Help
- We can arrange a free smart meter installation on your behalf—just let us know! Smart meters allow you to continue enjoying off-peak rates while giving you more visibility into your energy usage. They also prevent any disruption to essential services like heating and hot water.
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Installation At a Glance
- Free of Charge: No fee for switching from your old RTS meter to a smart meter.
- Quick & Simple: Installation typically takes about one hour.
- What to Expect: Power will be switched off briefly for safety (up to 60 minutes).
- Before They Arrive: Your supplier will ask you about meter accessibility—parking, ladders, keys, etc.
Frequently Asked Questions
1. How do I know if I have an RTS meter?
If your meter automatically switches between peak and off-peak (often labeled “Economy 7” or “Economy 10”), it might be RTS. If you’re not sure, contact us to confirm.
2. Is a smart meter really beneficial?
Yes! Smart meters maintain your ability to take advantage of off-peak rates—something you’d lose if you keep an RTS meter after June 2025. Plus, they provide better insight into your usage.
3. What if I can’t schedule right now?
We recommend booking as soon as possible to avoid the last-minute rush. Remember, the RTS service ends on June 30, 2025.
Key Takeaway
Don’t wait until the last minute. Upgrading your RTS meter is no cost and ensures you won’t lose essential services or face unexpectedly higher bills.
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