Is British Gas the Right Supplier for Your Business?

Explore the pros, cons, and key insights into British Gas’s business energy services.

Find out if they align with your needs before making a commitment.

Who are British Gas Business?

British Gas Business is one of the UK's leading energy suppliers, providing electricity and gas solutions for businesses of all sizes. As part of Centrica PLC, British Gas Business serves thousands of companies across the UK, offering a range of tariffs, smart metering, and energy efficiency solutions.

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Founded

1997

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Based

Windsor, UK

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Customer Base

350,000+ Businesses

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Energy Types

Gas & Electricity

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Smart Meters?

Yes

Pros & Cons of Choosing British Gas

Every supplier has its strengths and weaknesses.

Here’s an unbiased breakdown of Ruby Energy’s pros and cons to help you make an informed decision.

âś… Pros
Trusted by over 10 million customers - One of the most recognised energy suppliers, providing services to millions of businesses and households
Green Energy Options - They offer renewable energy plans to help businesses meet sustainability goals without compromising on affordability
Range of Tariffs - They offer both fixed and flexible tariffs, giving you the power to choose what suits your business needs.
Smart Meter Integration - They provide smart meters, helpings businesses keep track of their energy usage in real-time.
⚠️ Cons
Higher Rates - Compared to smaller independent suppliers, British Gas may be more expensive.
Mixed Customer Reviews - While British Gas has a solid reputation, some customer report slow customer service, particularly during peak times.
Customer Service Availability - 24/7 customer support isn't available on all plans, which could be an issue if you need assistance outside regular hours
Limited Green Options - Not all British Gas tariffs include renewable energy. If sustainability is a priority, this could limit your options

Looking for the best deal?

Want a price from British Gas, we can help you compare them alongside 28+other trusted UK suppliers to find the best rates and services for your business.

Latest Insights on British Gas

See our latest blogs on British Gas to keep in the know and up to date!

Banner showing man looking at bill with British Gas Out of Contract Rates written on it

British Gas Out of Contract Rates (Effective April 2025)

by Thomas McGlynn • 1 April 2025
Learn how British Gas’s high out-of-contract rates can impact your business and discover smarter energy solutions today.

British Gas Business’s Fuel Mix: How Green Is Their Energy?

Understanding where a supplier sources its energy can help you align with your business’s sustainability goals.

Below is British Gas Business’s energy fuel mix compared to the UK national average.

Energy Source British Gas's Mix UK National Average
🌱 Renewable Energy 54% 40.8%
⚛️ Nuclear 26% 13.9%
🔥 Natural Gas 17% 39.3%
🏭 Coal 2% 3.4%
⚡ Other Sources 1% 2.6%

British Gas prioritises renewable energy, contributing 54% to its fuel mix—well above the UK national average. With reduced reliance on natural gas (17%) and coal (2%), they offer a sustainable choice for environmentally-conscious businesses.

Frequently Asked Questions About British Gas for Businesses

Here are answers to some of the most commonly asked questions about British Gas as your business energy supplier.

  • What types of business energy tariffs does British Gas offer?

    British Gas provides fixed and flexible tariffs for businesses, allowing you to choose between price stability or flexibility based on market rates.

  • Can I switch to British Gas from another supplier?

    Yes, you can arrange to switch to British Gas, but the transfer will take effect once your current contract expires. All contract agreements are subject to passing a credit check.

  • Does British Gas provide renewable energy options for businesses?

    Yes, British Gas offers renewable energy plans designed to help businesses meet sustainability goals.

  • How can I manage my British Gas business account?

    You can manage your business account through the British Gas online portal or app, where you can view bills, track usage, and submit meter readings.

  • Are there any hidden fees with British Gas contracts?

    British Gas pricing is transparent, and any fees, such as standing charges or half-hourly metering charges are displayed and stated clearly in your contract

  • Does British Gas support smart meters for businesses?

    Yes, British Gas provides smart meters to help businesses monitor and optimise energy usage.

  • How long does it take to switch to British Gas?

    If you are out of contract, the transfer to British Gas typically takes 2–5 working days. However, if you're still in a contract or have an outstanding balance with your current supplier, they may object to the transfer, potentially causing delays.

  • Does British Gas offer customer support for businesses?

    Yes, British Gas has a dedicated business support team to assist with account queries, billing, and technical issues.

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