Considering BES Utilities (Now Ruby Energy) As Your Energy Supplier?

Discover the pros, cons, and key benefits of partnering with BES Utilities / Ruby Energy. Compare them against other UK suppliers and find the best match for your business energy needs.

BES Utilities, now Ruby Energy, offers flexible contracts and real-time pricing designed to help businesses manage their energy costs effectively. However, with a history of mixed reviews, it's essential to evaluate all your options before making a decision.

What Are Their Key Features?

Flexible Energy Contracts

Ruby Energy provides a range of contract options to suit different business needs. Whether you’re looking for short-term flexibility or a long-term fixed rate, their variety of contracts offers something for every business type.

Energy Efficiency Resources

If you’re looking to improve your business’s energy efficiency, Ruby Energy provides guidance on reducing energy consumption. This can help you not only lower your energy bills but also reduce your carbon footprint.

Online Account Management

Ruby Energy offers an online portal where businesses can monitor their energy usage, view billing information, and manage their accounts with ease. This level of accessibility helps businesses maintain control over their energy consumption and costs.

Pros and Cons of Choose BES Utilities / Ruby Energy

This section provides a balanced overview of BES Utilities / Ruby Energy as a business energy supplier, helping you make an informed decision.

A black and white drawing of a star with a hand giving a thumbs up.

Flexible Contract Options

Offers a variety of contract lengths, giving businesses the flexibility to choose terms that suit their specific usage and budget requirements.

A black and white drawing of a star with a hand giving a thumbs up.

Energy Efficiency Focus

Provides resources and support to help businesses reduce energy consumption, leading to potential cost savings and a smaller carbon footprint.

A black and white drawing of a star with a hand giving a thumbs up.

Real-Time Pricing

Gives access to real-time pricing insights, allowing businesses to stay informed and make data-driven decisions about their energy contracts.

A black and white drawing of a star with a hand giving a thumbs up.

Online Account Management

Enables businesses to manage their energy usage, billing, and accounts online, offering 24/7 control over their energy management.

A black and white thumbs down icon on a white background.

Poor Customer Reviews

Historically, BES Utilities has received numerous negative reviews related to customer service and billing issues, raising concerns about reliability.

A black and white thumbs down icon on a white background.

Reputation Issues

Provides resources and support to help businesses reduce energy consumption, leading to potential cost savings and a smaller carbon footprint.

A black and white thumbs down icon on a white background.

Potential Hidden Fees

Some customers have reported unexpected charges, suggesting that contract terms should be scrutinised carefully to avoid surprises.

A black and white thumbs down icon on a white background.

Limited Transparency

There have been issues with transparency, particularly in billing practices, leading to disputes and misunderstandings.

Compare Other Suppliers

Explore other leading UK business energy suppliers. Learn more about their services, benefits, and if they are the right fit for your business.

BES Utilities / Ruby Energy Fuel Mix Disclosure

It’s important to understand the energy sources powering your business. Ruby Energy (formerly BES Utilities) provides transparency in their energy supply, helping businesses align with sustainability goals. Here’s a breakdown of their energy fuel mix compared to the UK national average:


Renewable

29.6%

Nuclear

1.4%

Natural Gas

59.0%

Coal

5.6%

Other

4.5%

VS The UK National Average

Renewable

40.8%

Nuclear

13.9%

Natural Gas

39.3%

Coal

3.4%

Other

2.6%

BES / Ruby Energy leans heavily on natural gas, with a smaller portion of their energy coming from renewables. If your business prioritises sustainability, comparing their fuel mix with that of other suppliers might be beneficial.

Latest Blogs on BES Utilities / Ruby Energy

An advertisement for ruby energy out of contract rates
by Thomas McGlynn 27 November 2024
Discover Ruby Energy’s high Default Contract prices and learn how to secure lower, in-contract rates with The Smart Energy Company.
Bes utilities transitions to ruby energy what this means for your business
by Thomas McGlynn 16 August 2024
BES Utilities rebrands as Ruby Energy—what does this mean for your business? Discover the key changes and potential impacts
A barbed wire fence surrounds a building with a blue sky in the background
by Thomas McGlynn 7 December 2023
Andy Pilley jailed for multi-million pound fraud at BES Utilities. Learn how we can help businesses impacted by costly energy contracts.
A man is looking through a magnifying glass at something.
by Thomas McGlynn 1 September 2023
Ofgem investigates BES Utilities over compliance concerns. If you're a BES customer, let us review your bills for fairness and savings.