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Is Utilita the Right Energy Supplier for Your Business?

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Discover Utilita's offerings, pros, and cons. Compare with other UK suppliers to find the best fit for your business.

Why Consider
Utilita for Your Business Energy Needs?

Utilita is a UK energy supplier focusing on Pay-As-You-Go services. They provide 100% accurate billing through smart meters and offer tailored account management. Utilita prioritises fairness and transparency, with options for renewable energy and tech-driven solutions to help businesses control energy usage efficiently.

Is Utilita the Right Fit for Your Business?

Smart Meters

Utilita provides smart meters that ensure 100% accurate billing, eliminating estimated charges. You’ll only pay for what you use, making it easier to manage your business energy costs.

Dedicated Account Manager

Every business customer receives a dedicated account manager who helps optimise your energy usage and streamline the switching process. This personal support ensures your energy needs are handled efficiently, saving you time and hassle.

Renewable Energy Options

Utilita offers solar energy solutions, helping businesses reduce both energy costs and their carbon footprint. This supports sustainability goals and demonstrates a commitment to greener practices.

My Utilita App

The My Utilita app allows you to monitor energy usage, top up on the go, and track spending in real-time. This mobile access offers greater control over your energy usage, helping to manage cash flow effectively.

Ready to find out more about how Utilita can power your business? Contact us today to get started!

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Pros and Cons of Choosing Utilita

In this section, we provide an unbiased and independent review of Utilita Our aim is to present both the advantages and disadvantages of their services, helping you make an informed decision about whether they are the right energy supplier for your business. By analysing customer feedback, industry reputation, and service offerings, we offer a clear perspective on what to expect from this supplier.

You can go straight to the TrustPilot page to review all of the reviews for yourself here: 

Pros

Flexible Payment Options

  • Utilita offers a Pay-As-You-Go (PAYG) model, providing businesses with flexibility to manage their cash flow without being tied to fixed monthly bills.

No Standing Charge on Void Properties

  • Utilita’s service for landlords includes no standing charges on empty properties, making it cost-effective for managing multiple locations.

Fair Pricing Focus

  • Utilita has a commitment to fairness, aiming to offer straightforward, transparent pricing, which can be beneficial for small and medium businesses.

Dedicated Support for Social Housing

  • The company provides tailored services for social housing, helping landlords and housing associations manage energy supplies more efficiently.

Cons

Customer Service Delays

  • Feedback indicates long waiting times and inconsistent customer service, which may cause frustration for businesses needing immediate assistance.

Technical Issues with Smart Meters

  • Several customers have reported recurring technical issues with smart meters, which can lead to billing inaccuracies or service interruptions.

Strict Credit Requirements

  • Utilita has stricter credit criteria for new business customers, which can limit access for companies with lower credit ratings.

Limited Acceptance of Business Types

  • Some business sectors, such as hospitality, may find Utilita restrictive as they don't accept all business types for energy supply contracts.

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Understanding
United Gas & Power's Fuel Mix

Utilita’s Fuel Mix Disclosure for the tax year 2022/2023 reveals the energy sources used to supply electricity to their customers. With a higher reliance on natural gas (74%) compared to the national average, Utilita also includes renewables, albeit at a lower rate of 12%, alongside small contributions from nuclear, coal, and other fuels. This breakdown offers transparency about the sources powering your business, allowing you to compare Utilita's energy mix against the national average and make informed decisions regarding your energy provider.

Fuel Mix Disclosure

  • Coal - 7%

     

  • Natural Gas - 74%

     

  • Nuclear - 2%

     

  • Renewable - 12%

     

  • Other - 6%

UK Average

  • Coal - 3.4%

     

  • Natural Gas - 39.3%

     

  • Nuclear - 13.9%

     

  • Renewable - 40.8%

     

  • Other - 2.6%

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Latest News on Utilita

Don't Miss Out on the Latest Updates

  • Is it possible to change multiple business utilities at the same time?
    Our switching service allows you to switch multiple utilities simultaneously. We have successfully assisted multiple businesses in the UK by helping them save on various services such as energy and water with savings within 2023 already over the £2 Million mark.
  • How much can I save on my business utility bills?
    The amount you can save on your business utility bills will depend on various factors such as your current usage, the rates offered by different providers, and the specific deals available in your location. However, our switching service is designed to help you find the best deals and save as much as possible. By comparing multiple suppliers and negotiating competitive rates, we aim to maximise your potential savings. Get in touch with us to discuss your specific needs and get personalised information on potential cost savings for your business utility bills.
  • Who are the cheapest business utility providers?
    As market conditions and prices fluctuate regularly, it's challenging to provide an up-to-date and definitive list of the cheapest business utility providers. The prices we provide you are valid and available on the day of the quote and will provide most current and competitive deals available. Our switching service helps you compare prices and offers from multiple suppliers, ensuring you have the most accurate and relevant information to make an informed decision about your business utility provider.
  • Why is energy procurement important for my business?
    Energy procurement ensures that your business secures energy contracts that are both cost-effective and aligned with your operational needs. Proper energy procurement can lead to significant cost savings, budget predictability, and reduced risks associated with volatile energy markets.
  • How do you ensure I get the best energy rates?
    Our team continuously monitors the energy market, staying updated with trends, price fluctuations, and supplier offerings. Coupled with our in-depth analysis of your energy needs and consumption patterns, we negotiate with suppliers to secure rates that are both competitive and suited to your business.
  • How does switching business utilities work?
    Switching business utilities involves a straightforward process. Here's a general overview of how it works: Evaluation: Start by assessing your current utility bills and usage patterns. This will give you an idea of your current costs and help identify areas where savings can be made. Comparison: Use a switching service like ours to compare different utility providers in your area. We provide you with quotes from multiple suppliers, allowing you to compare prices, contract terms, and services offered. Selection: Based on the comparison results, choose the utility provider that best meets your needs and budget. Consider factors such as price, customer reviews, contract terms, and any additional services or benefits offered. Contract Negotiation: Once you've chosen a new provider, our team can help negotiate the contract terms and rates on your behalf. Switching Process: The switching service will coordinate the transition with your current supplier and the new provider. This may involve submitting termination notices, arranging meter readings, and scheduling the activation of new services. Enjoy the Savings: After the switch, you'll start receiving services from your new provider, typically at the agreed-upon rates. You will notice savings on your utility bills, providing you with cost advantages for your business. Remember, the exact process may vary depending on the type of utility you are switching, but our switching service aims to simplify the process and assist you at every step.
  • What is energy procurement?
    Energy procurement is the process of sourcing, negotiating, and securing energy contracts to meet the specific needs of a business. It involves analysing energy consumption patterns, understanding market trends, and negotiating with suppliers to obtain the best possible rates and contract terms.
  • How does The Smart Energy Company help with energy procurement?
    We specialise in analysing your energy consumption, understanding your specific needs, and leveraging our relationships with over 20 suppliers to negotiate the best possible contracts on your behalf. Our team ensures you get optimal rates, flexible terms, and contracts that align with your business goals.
  • Are there any hidden fees associated with your energy procurement services?
    Transparency is a core value at The Smart Energy Company. We provide a clear breakdown of any commission we earn as a company when you come to agree any new energy contract. This is typically included as an uplift in your unit rate and paid to us by the supplier you chose to go to. Our primary goal is to secure the best energy deals for you, with no hidden costs.
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