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Is Total Energies the Right Energy Supplier for Your Business?

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Discover Total Energies' offerings, pros, and cons. Compare with other UK suppliers to find the best fit for your business.

Why Consider
Total Energies for Your Business Energy Needs?

TotalEnergies Gas & Power is one of the UK’s leading business energy suppliers, providing gas and electricity services for over 30 years. Serving more than 200,000 sites, they focus on businesses of all sizes, from SMEs to large industrial customers. TotalEnergies offers a range of energy products, including renewable options, to help businesses meet their sustainability goals. As part of the larger TotalEnergies company, they are committed to driving energy solutions towards net-zero carbon emissions by 2050.

Is Total Energies the Right Fit for Your Business?

Wide Range of Tariffs

TotalEnergies offers various gas and electricity plans to suit businesses of all sizes, from fixed-rate tariffs to flexible contracts. Whether you're looking for budget certainty or flexibility, TotalEnergies has an option to fit your business needs.We'll help you choose the best plan, ensuring your business benefits from a tailored solution that maximises cost savings and efficiency.

Renewable Energy Options

TotalEnergies provides 100% renewable energy solutions, helping your business reduce its carbon footprint. Their green energy products are backed by reliable sources, contributing to your sustainability goals. We can guide your business through integrating renewable energy to align with sustainability targets, with options designed for your long-term benefit.

Dedicated Customer Support

With over 30 years of experience, TotalEnergies prides itself on offering excellent customer service, handling queries quickly and efficiently for business customers across the UK. Our relationship with TotalEnergies ensures you receive faster responses and a dedicated point of contact to resolve any concerns with ease.

Innovative Energy Management Tools

TotalEnergies offers smart and AMR meter upgrades, allowing businesses to monitor their energy usage in real-time, improving energy efficiency and cutting costs.
We'll help you leverage these tools for more accurate monitoring and better cost control, ensuring your energy strategy is as efficient as possible.

Ready to find out more about how TotalEnergies can power your business? Contact us today to get started!

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Pros and Cons of Choosing Total Energies

In this section, we provide an unbiased and independent review of TotalEnergies Our aim is to present both the advantages and disadvantages of their services, helping you make an informed decision about whether they are the right energy supplier for your business. By analysing customer feedback, industry reputation, and service offerings, we offer a clear perspective on what to expect from this supplier.

You can go straight to the TrustPilot page to review all of the reviews for yourself here: 

Pros

Extensive Industry Experience

  • With over 30 years of experience in the business energy market, TotalEnergies offers reliable services and expertise tailored to business customers.

Customised Energy Solutions

  • They provide a variety of energy plans and contracts that cater to different business needs, including options for small, medium, and large enterprises.

Focus on Sustainability

  • TotalEnergies offers 100% renewable energy products, helping businesses reduce their environmental impact and meet their sustainability goals.

Large Customer Base

  • As one of the UK’s leading energy suppliers, TotalEnergies has a well-established and trusted position in the market, serving over 200,000 sites.

Cons

Complex Billing Issues

  • Some customers have reported issues with complicated billing, particularly around the clarity of their charges, and delayed responses in resolving disputes.

Customer Service Concerns

  • Several reviews highlight problems with slow response times and difficulties reaching the right department, leading to customer frustration.

Challenges with Contract Transfers

  • There are reports of difficulties when switching or closing accounts, especially around change of tenancy (CoT) processes.

Limited Online Portal Functionality

  • The customer portal has been described as outdated and lacking in user-friendly features, which can make managing accounts and accessing billing information more cumbersome.

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Understanding
TotalEnergies Fuel Mix

When choosing an energy supplier, it's crucial to understand the sources of the electricity you are using. TotalEnergies, aims to provide transparency and reliability in its energy supply, as reflected in their disclosed fuel mix. Below, we break down the different sources of energy that power their supply, giving you insight into their environmental impact and the strategic choices they make to deliver energy to your business

Fuel Mix Disclosure

  • Coal - 4%

     

  • Natural Gas - 43%

     

  • Nuclear - 1%

     

  • Renewable - 49%

     

  • Other - 3%

UK Average

  • Coal - 3.4%

     

  • Natural Gas - 39.3%

     

  • Nuclear - 13.9%

     

  • Renewable - 40.8%

     

  • Other - 2.6%

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Latest News on TotalEnergies

Don't Miss Out on the Latest Updates

  • Is it possible to change multiple business utilities at the same time?
    Our switching service allows you to switch multiple utilities simultaneously. We have successfully assisted multiple businesses in the UK by helping them save on various services such as energy and water with savings within 2023 already over the £2 Million mark.
  • How much can I save on my business utility bills?
    The amount you can save on your business utility bills will depend on various factors such as your current usage, the rates offered by different providers, and the specific deals available in your location. However, our switching service is designed to help you find the best deals and save as much as possible. By comparing multiple suppliers and negotiating competitive rates, we aim to maximise your potential savings. Get in touch with us to discuss your specific needs and get personalised information on potential cost savings for your business utility bills.
  • Who are the cheapest business utility providers?
    As market conditions and prices fluctuate regularly, it's challenging to provide an up-to-date and definitive list of the cheapest business utility providers. The prices we provide you are valid and available on the day of the quote and will provide most current and competitive deals available. Our switching service helps you compare prices and offers from multiple suppliers, ensuring you have the most accurate and relevant information to make an informed decision about your business utility provider.
  • Why is energy procurement important for my business?
    Energy procurement ensures that your business secures energy contracts that are both cost-effective and aligned with your operational needs. Proper energy procurement can lead to significant cost savings, budget predictability, and reduced risks associated with volatile energy markets.
  • How do you ensure I get the best energy rates?
    Our team continuously monitors the energy market, staying updated with trends, price fluctuations, and supplier offerings. Coupled with our in-depth analysis of your energy needs and consumption patterns, we negotiate with suppliers to secure rates that are both competitive and suited to your business.
  • How does switching business utilities work?
    Switching business utilities involves a straightforward process. Here's a general overview of how it works: Evaluation: Start by assessing your current utility bills and usage patterns. This will give you an idea of your current costs and help identify areas where savings can be made. Comparison: Use a switching service like ours to compare different utility providers in your area. We provide you with quotes from multiple suppliers, allowing you to compare prices, contract terms, and services offered. Selection: Based on the comparison results, choose the utility provider that best meets your needs and budget. Consider factors such as price, customer reviews, contract terms, and any additional services or benefits offered. Contract Negotiation: Once you've chosen a new provider, our team can help negotiate the contract terms and rates on your behalf. Switching Process: The switching service will coordinate the transition with your current supplier and the new provider. This may involve submitting termination notices, arranging meter readings, and scheduling the activation of new services. Enjoy the Savings: After the switch, you'll start receiving services from your new provider, typically at the agreed-upon rates. You will notice savings on your utility bills, providing you with cost advantages for your business. Remember, the exact process may vary depending on the type of utility you are switching, but our switching service aims to simplify the process and assist you at every step.
  • What is energy procurement?
    Energy procurement is the process of sourcing, negotiating, and securing energy contracts to meet the specific needs of a business. It involves analysing energy consumption patterns, understanding market trends, and negotiating with suppliers to obtain the best possible rates and contract terms.
  • How does The Smart Energy Company help with energy procurement?
    We specialise in analysing your energy consumption, understanding your specific needs, and leveraging our relationships with over 20 suppliers to negotiate the best possible contracts on your behalf. Our team ensures you get optimal rates, flexible terms, and contracts that align with your business goals.
  • Are there any hidden fees associated with your energy procurement services?
    Transparency is a core value at The Smart Energy Company. We provide a clear breakdown of any commission we earn as a company when you come to agree any new energy contract. This is typically included as an uplift in your unit rate and paid to us by the supplier you chose to go to. Our primary goal is to secure the best energy deals for you, with no hidden costs.
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